Our commitment to protecting your personal information

1. Types of Information Collected

kx8x may collect various types of information when you register an account, use our services, or contact us. The categories of information collected are listed below:

1.1 Information You Provide Directly

• Full name and date of birth (for age verification — services are provided only to those aged 21 or above)
• Email address and mobile number
• National ID card or passport details (for identity verification)
• Financial information — account details required for bKash, Nagad, Rocket, or bank transfers
• Password and security questions set by the user

1.2 Automatically Collected Information

• IP address and device type
• Browser type and operating system
• Time of site access, page visit history, and session duration
• Information collected via cookies and similar tracking technologies

1.3 Information Received from Third Parties

We may receive partial information through payment processors, fraud prevention services, and identity verification agencies. Such information is collected solely to ensure the security of your account.

2. Purpose of Using Information

kx8x uses collected information only for the following lawful purposes:

• Creating, managing, and securing accounts
• Processing deposit and withdrawal transactions (bKash, Nagad, Rocket, bank transfer)
• Age verification — restricting access for those under 21
• Technical improvement of the platform and enhancing user experience
• Providing customer support — via live chat and email ([email protected])
• Detecting and preventing fraud, money laundering, and irresponsible gambling behaviour
• Meeting applicable legal and regulatory obligations
• Sending promotional messages or offers based on your consent

3. Information Storage and Security

kx8x implements industry-standard technical and organisational measures to keep your personal information secure. The key components of our security framework are:

• SSL (Secure Socket Layer) encryption — all data transmitted between the website and servers is encrypted
• Sensitive data such as passwords is stored in hashed form — no staff member can view it in readable form
• Limited access for authorised staff and regular security audits
• Automated monitoring systems to detect suspicious activity

Your information is retained for as long as necessary to fulfil kx8x's requirements. Even after account closure, certain information may be retained for a specified period under applicable law.

4. Cookie Policy

The kx8x.bar website uses cookies and equivalent technologies. Cookies are small data files stored in your browser. We use the following categories of cookies:

• Essential cookies: Essential for maintaining the core functionality of the site — login sessions, security tokens, and so on.
• Functional cookies: Used to remember language preferences and user settings.
• Analytical cookies: Help analyse user behaviour to improve service quality — data is collected anonymously.

You can block or delete cookies at any time through your browser settings. However, this may limit some functionality of the site.

5. Sharing Information with Third Parties

kx8x does not sell your personal information or transfer it to third parties for commercial purposes. However, information may be shared in the following limited circumstances:

• Payment processors: With bKash, Nagad, Rocket, and bank transfer service providers — only the information necessary to complete transactions.
• Identity and age verification services: For the purpose of confirming the authenticity of accounts.
• Technology service providers: Companies that assist with server hosting, cybersecurity, and analytics services — under contractual confidentiality obligations.
• Legal obligations: Where disclosure of information is required under a court order, government directive, or applicable law.

When sharing information with third parties, kx8x ensures that the relevant party maintains adequate data protection measures.

6. International Data Transfers

In some cases, your information may be processed or stored on servers located outside Bangladesh. For such transfers, kx8x ensures that adequate safeguards are in place in the receiving country or organisation and that the standards of this Policy are maintained.

7. User Rights

As a user of the kx8x platform, you have the following rights regarding your own information:

• Right of access: The right to request a copy of the information kx8x holds about you.
• Right to rectification: The right to request correction of inaccurate or incomplete information.
• Right to erasure: The right to request deletion of your information in certain circumstances — in a manner consistent with legal obligations.
• Right to restrict processing: The right to request that processing of your information be limited in specific cases.
• Right to withdraw consent: The right to withdraw consent given for promotional communications at any time.

To exercise any of the above rights, email us at [email protected] or contact us via the platform's live chat.

8. Protection of Children and Minors

kx8x services are intended only for those aged 21 or above. We do not knowingly collect personal information from minors. If it becomes known that a minor's information is in our system, we will delete it immediately and close the associated account. Family members or guardians of a minor may contact us about this at [email protected].

9. Security Breaches and Notification

In the event of a data security breach, kx8x will notify affected users in a timely manner in accordance with applicable law. You will be informed about the nature of the breach, the potential risks, and the remedial steps taken.

10. Changes to This Policy

kx8x may update this Privacy Policy from time to time. If significant changes are made, we will notify you via your registered email or through a notice on the platform. The "Last updated" date shown at the top of the Policy will always indicate the date of the current version. Continued use of kx8x after any changes will be considered as your agreement to the updated Policy.

11. Contact

If you have any questions, concerns, or complaints about this Privacy Policy, please contact us through the following:

• Live chat — available 24/7 in Bengali and English
• [email protected]

Our support team is always here for you and committed to resolving any information-related matters.